All systems operational

Help, when a route can't wait.

Real engineers, real dispatchers, real response times. Skim the basics below, or write us directly.

Support tiers

Starter
Business hours

Email response within 1 business day. Knowledge base & community access.

Growth
24/7 incident

Priority queue, 4-hour first response, named CSM during onboarding.

Enterprise
99.95% SLA

Dedicated channel, 15-min P1 response, quarterly reliability review.

Popular topics

Getting started

Provision your first dispatch board and import drivers in under 30 minutes.

Driver app

iOS & Android setup, background location, offline mode, troubleshooting.

Routing & ETAs

Constraint tuning, traffic models, manual overrides.

Integrations

Shopify, NetSuite, custom webhooks, and our REST API.

Billing

Seats, invoices, annual contracts, and procurement.

Security

SOC 2 reports, SSO, audit logs, data residency.

Still stuck?

Email support@fleetops.ca with your account ID and we'll jump on it.

Contact the team